‘Digital Eavesdropping’: The Consumer Goods Giant Aims to Harness Vaseline’s Viral TikTok Trend.
First identified more than 150 years ago in the oil fields of Pennsylvania, the modest tin of Vaseline might not appear as an obvious target for digital platform algorithms.
However, its rise as a viral TikTok topic has placed it at the forefront of an advertising revolution, seeing big businesses spending big on content creators and putting fewer resources into advertising goods in legacy broadcasters.
From Oil Rigs to Online Hacks
Originally produced in the 1870s by a chemist, Robert Cheeseborough, who saw laborers rubbing their skin with a derivative of drilling. Now, a flood of amateur-created clips have documented the product’s widespread use in “everyday tips”.
Promoted as a remedy for cleaning shoes or extending perfume longevity, along with a cure for noisy doorways. Its use has even extended to prevent the annoyance of snack dust adhering to hands.
Harnessing the Hype
Noticing its viral resurgence, executives at the multinational amplified the hacks by having their research teams evaluate the claims and providing creators with the outcome data.
Claims that Vaseline reduced the burn from hot food on the lips were validated. This was also the case for ideas it could extend fragrance and restore leather handbags. Suggestions it could bleach teeth or make eyelashes longer were debunked.
The ‘Social Listening’ Strategy
Print ads and broadcast spots would once have been the cornerstone of its marketing push. But the Vaseline phenomenon has helped convince executives to dramatically increase investment in content creators.
This tracking of digital spaces to inform business strategy has been dubbed “social listening”. Fernando Fernández, recently appointed, has stated the intention is to spend half of its colossal advertising budget on digital creator content.
Shifting to Modern Engagement
The company's social media lead, who is leading the online push, said the company was just evolving with contemporary approaches of reaching consumers. She said participating on platforms “without spoiling the atmosphere” was crucial.
“How can companies join discussions credibly? This remains our core objective as brands, dating to when neighbors chatted over fences and sharing usage tips.
“There’s this moving away from a mass communication approach, where we would just transmit messages … Currently, it's countless discussions, many communities. The shift of the algorithms means that these audiences appear specific, yet they are vast.
“Ensuring your product is discussed by consumers, mentioned by individuals, this builds credibility and connection. Creators are critical to that. We’re really scaling this advocacy model.”
A Fundamental Consumption Turn
The approach indicates dramatic transformations happening in audience habits, with the youth demographic allocating more attention to apps like TikTok and Instagram than legacy broadcast and print media.
The shift is reflected in falling revenues for traditional media advertising. Across Britain, advertising income for major broadcasters have fallen by more than £600m in inflation-adjusted terms since 2019.
Influencer Marketing Expansion
This further signifies a merging of functions as large companies almost become production houses themselves, partnering with a multitude of digital creators to enhance their items.
An industry expert from a leading agency said: “Clearly, there is a migration of viewers out of certain traditional media outlets and they are dedicating far more hours to Instagram, TikTok and YouTube than they are consuming linear broadcasts or printed matter.
“Numerous corporations inform us people trust recommendations from the individuals they follow over traditional advertisements. This is a persistent pattern.”
He noted companies can reduce costs by focusing on influencers over expensive broadcast campaigns, which also permits simpler message refinement to see what works.
This strategy is expanding. Promotional expenditure on the creator economy is increasing four times faster than the media industry overall. In the US, it has increased by over 100% since 2021 and is expected to hit multi-billion dollar sums in 2025.
The Enduring Power of Broadcast
Regardless of the massive shift, executives said they believed TV advertising still had a prominent role to play, as networks still held the capability to shape the national conversation.
She added: “Among the most effective advertising investments is still the Super Bowl. The issue isn't broadcasters claiming: ‘Oh, we’re not relevant any more.’ The focus is on who seizes focus … There is undoubtedly a future for traditional media.”